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County Implementation Team 

Mark Durgin, Director, PA System of Care Partnership
Mark B. Durgin joined OMHSAS on October 31, 2016 as the new Director of Pennsylvania's System of Care Partnership.  Mr. Durgin holds a B.S. in Criminal Justice from York College of Pennsylvania, with a focus in Parole and Probation.  Mr. Durgin has over 15 years of professional experience in Pennsylvania’s child-serving systems, working with youth and families at a county level.  He has held direct care and coordination roles in County Juvenile Probation Services (school-based probation, specialty treatment courts, and residential care) and supervisory roles in Behavioral HealthChoices (program and Managed Care quality oversight, system partner liaison and coordination, and behavioral health and substance use network development).   In addition to his work with Behavioral HealthChoices, Mr. Durgin has been involved with York County System of Care, Communities That Care, and oversight boards working with Children, Youth and Families.  Mr. Durgin has presented at county, state, and national conferences on a variety of topics related to Managed Care, Behavioral Health Access, System of Care and High Fidelity Wraparound.  Finally, he has played an active role in York County’s High Fidelity Wraparound team’s implementation, program funding and oversight.


Mr. Durgin believes that system partners must first place themselves in the shoes of the youth and family members with whom they work, so that they may more fully understand their unique needs and connect them with the most appropriate and least restrictive services and/or supports to meet those needs.  As System of Care's Director, Mr. Durgin is looking forward to engaging with and seeking input from youth, family and system partners, so that they may help inform and guide the future of Pennsylvania's System of Care Partnership. 

Mark can be contacted at

Pat Cambri, Director, Special Projects
Ms. Cambri has over 35 years of experience in the child –serving systems which includes direct and supervisory roles in County Children and Youth and Juvenile Court Services; state experience with the juvenile division of the PA Commission on Crime and Delinquency; direct, supervisory and administrative experience with private for and not for profit PA child serving agencies in the service areas of drug/alcohol, residential treatment for delinquent/dependent youth, foster care, adoption, individuals with intellectual and developmental disabilities, autism, behavioral health and respite.  Ms. Cambri has also taught in the criminal justice department for undergraduate and graduate students at Shippensburg University and has been an Instructor at the undergraduate level in the Human Development and Family Studies Department at the PA State University for the past 10 years.


Ms. Cambri has focused her professional career in working with youth and families in the Commonwealth. She holds an undergraduate degree in Social Work from Penn State University, and a graduate degree in Criminal Justice from Shippensburg University.

Pat can be contacted at


Crystal Karenchak, Family Involvement Specialist
Crystal and her family have a long history of multi-system involvement including Mental Health, Juvenile Justice and Drug and Alcohol where she began her advocacy work in the 1980s.  In addition, Crystal has served youth and adults in group home settings and in the court systems as a counselor advocate for sexual assault and domestic violence victims.  She was a credentialed Victim Advocate through Coalition of PA Crime Victims Organizations (COPCVO).  She has also partnered with the founding youth leaders of RYOT (Rallying Youth Organized Together) Against Rape helping to create the training manual for this youth-adult partnership.  Crystal graduated from the PA Victim Assistance Academy at Scranton University where she won the George Award and has provided the voice of victims for Project Point of Light Team, a sex offender treatment program.  Her training talents include Family Group Decision Making, NAMI’s Family to Family training and being a STOP Grant trainer to provide training to advocates, police, other systems and the community on Rape Trauma Syndrome and Post Traumatic Stress Disorder.


Crystal's professional and community affiliations include: NAMI member; 302 delegate for Elk and Cameron Counties; PA Coalition Against Rape; PA Coalition Against Domestic Violence Boards; Elk County Family Resource Network; Elk County System of Care; Elk Cameron Child Death Review; Children and Youth MDT team; OMHSAS Children's Advisory Committee; Alcohol/Drug Abuse Services Board of Directors; Youth and Family Training Institute Advisory Board; and State Leadership Team for PA System of Care Partnership.


Crystal can be contacted at


Dianna Brocious, Family Involvement Specialist
Dianna and her husband are the parents of two children.  Their children were adopted in 1986 from a different culture, difficult circumstances and unstable living environments.  As the understanding and knowledge of trauma, Fetal Alcohol Spectrum Disorder, Reactive Attachment Disorder and Traumatic Brain Injury were little known Dianna spent much time researching the fields in the United States and Canada to comprehend the depth of damage to her children and to share that information to the clinical team that worked with her family. Dianna’s experience in the field of children’s mental health includes working for PA Families, Inc. for approximately ten years, volunteering as a parent advocate in the education system, in managed care meetings and other child-serving systems.  She has served on many committees in the fields of child welfare, juvenile justice, mental health, early childhood mental health, pediatric medical home, fetal alcohol spectrum disorder as well as others. 


Dianna’s personal experience raising children with special needs has given her the knowledge to bring authentic family voice to both county and state boards such as the Armstrong Indiana Behavioral Health and Developmental Program Advisory Board (formerly MH/MR) and the Family Resource Network in Armstrong County a former Collaborative Board and the former State Collaborative Board.​  She has also been a facilitator for Family Group Decision Making (FGDM).​ Dianna ​ currently serves on the Executive Committee for Fetal Alcohol Spectrum Disorder, the PA Medical Home Initiative, the Value Behavioral Health Family Advisory Committee, the OMHSAS Planning Council Children's Committee, and the CCBHC Steering Committee.  Dianna is a certified trainer for Team Up for Families curriculum. ​Now, as a grandparent she and her husband are raising their oldest granddaughter who has special needs. They enjoy living in a county rich with rural, Appalachian and Amish cultures.


Dianna can be contacted at


Zachary Karenchak, B.A., Youth Involvement Specialist
Zachary is a current resident of Cumberland County.  In his sophomore year of high school, he was diagnosed with major depressive disorder with suicide. During High School he participated in the Rallying Youth Organized Together (RYOT) organization, which was an advisory group to Pennsylvania Coalition against Rape (PCAR). Zachary graduated from the University of Pittsburgh at Bradford in 2012 with a Bachelor’s of Arts in Political Science and History. Before joining the team in 2014, he worked on a governor race. During the race he learned about the System of Care and the Youth Coalition Board. While working for the System of Care Partnership he became trained in Youth Mental Health Frist Aid and helped create Youth M.O.V.E. PA. He currently serves on the Court and Community Corroboration Committee.


Zachary can be reached at


Kelsey T. Leonard, B.A., MSc., Cultural and Linguistic Competence (CLC) Coordinator
An enrolled citizen of the Shinnecock Indian Nation, Kelsey received her undergraduate degree in Anthropology and Sociology from Harvard University and her Master of Science from the University of Oxford. Previously, Kelsey served as a Legislative Fellow for the National Congress of American Indians and worked for the international NGO, Cultural Survival, on Indigenous youth issues worldwide. As CLC coordinator she strives to ensure services sought, obtained, and provided are culturally balanced, attainable, and available for all youth and families in the statewide implementation of System of Care. She is responsible for assisting leadership, management staff, partner counties, families, youth, and all other system partners in assuring their provision of culturally and linguistically competent (CLC) services, standards and practices in Pennsylvania.


Kelsey can be reached at


Michele Whapeles, Administrative Coordinator
Michele joined the project team in August of 2010.  Michele brings expertise from her 13 years with General Dynamics where she served in multiple capacities as Project Administrator and Office Manager.  She has raised two wonderful children- a son who attends LaGuardia College and a daughter who has proudly served in the United States Army.  Michele has a love for animals and has opened her home to two dogs; a Performance Bulldog and a rescued American Pit Bull Terrier as well as three cats.  She was personally intrigued by the mission of the PA SOC collaborative agreement, and is pleased to have the opportunity finish her career in service to others.


Michele can be contacted at